Glowing AI chip inside rings surrounded by Customer portal, Business data and Team workspace panels with an AI assistant card
AI INTEGRATION

Your systems.
New AI possibilities.

Bring useful AI capabilities into the applications, data and workflows your business already uses.

Discuss Your AI Integration Explore Possibilities

Illustrative integration concept (for illustrative purposes)

Simulated demonstration

Useful intelligence.
Where work already happens.

Add AI capabilities to your existing applications, data and workflows — in a way that fits your users, processes and business goals.

Simulated demonstration

ADD AI TO YOUR APPLICATIONS

Add AI to the experience.
Keep your workflow familiar.

Give your users helpful AI capabilities inside the applications they already use — with a familiar experience and relevant business context.

Support inbox with a customer request and an AI assistant panel offering a summary and draft

Illustrative embedded AI feature (for illustrative purposes)

Practical AI capabilities for your systems.

A flexible set of capabilities that can be integrated into your products and tailored to your business needs.

ILLUSTRATIVE USE CASES

Different products. Meaningful possibilities.

The same AI capabilities can be applied in different ways across your products, helping your users get more done.

Customer portals example

Customer portals

Embed answers to common questions and get support.

Internal workspaces example

Internal workspaces

Retrieve and summarize approved knowledge.

Operations dashboards example

Operations dashboards

Summarize and organize incoming information.

Connect the right context. Deliver a useful response.

Design access, retrieval and response behavior around your application and users.

Approved documents, business records and a user request flow through AI Integration into a response with source references

Built around your stack and your scope.

Whether you are adding a single feature or integrating across multiple systems, we design the solution to fit your technical environment and business needs.

API request code and a support portal with an AI assistant
Supported APIs & connectors

Work with your existing systems and integrations.

Provider & model selection

Choose the right models for your use case.

Application & workflow integration

Embed AI into the right parts of your product.

Control is part of the integration.

Design appropriate controls for your data, users and use cases.

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Permissions & data access

Control what data the AI can access and use.

Output evaluation

Review and refine responses for your use cases.

Human approval for key actions

Require review before important actions.

Fallbacks & monitoring

Handle edge cases and monitor usage in real scenarios.

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Test the feature. Refine the experience.

Evaluate with representative tasks, real constraints and real users.

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Review response

Check quality and relevance.

Check sources

Verify information and references.

Test fallback

Explore edge cases and failure handling.

Assess usefulness

Gather feedback from real users.

Evaluation console showing completed, in review and pending test cases
OUR APPROACH

From use case to working integration.

A structured approach to design, build and launch AI capabilities in your application.

  1. 01DiscoverUnderstand goals, users and context.
  2. 02PlanPlan the experience, data and controls.
  3. 03ConnectIntegrate with your systems and chosen providers.
  4. 04EvaluateTest with real scenarios and refine.
  5. 05Launch & refineRelease and continue to improve.

Define the right integration for your business.

Use cases & users

Identify the right problems to solve.

Data & permissions

Understand available data and access needs.

Systems & providers

Plan integrations and model selection.

Testing & ongoing costs

Define how to test, launch and manage usage.

FREQUENTLY ASKED QUESTIONS
Can you add AI to our existing application?

Yes. We design AI features around your current application, data and workflows.

Can it use our business knowledge?

Yes. Retrieval can be designed around approved documents and records, with appropriate access controls.

Can we choose the AI provider?

Yes. We help you compare and select providers and models for your use case.

Can important actions require approval?

Yes. Human approval steps can be built in for sensitive or important actions.

How are ongoing usage costs handled?

Usage costs depend on the provider and volume; we plan and review them with you.

Laptop and glowing AI chip with connected application icons

Make AI useful
inside your business.

Turn your existing systems into more capable, more efficient tools — designed around your users and real work.

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