AI assistant chat window with knowledge source cards, language toggle and talk-to-a-person card
AI ASSISTANTS & CHATBOTS

Better conversations.
More useful answers.

Purpose-built assistants that help customers find answers and teams get work done.

Discuss Your AI Assistant Explore Use Cases

Illustrative assistant concept

A helpful assistant.
With a clear purpose.

Designed around real business needs, with responses grounded in your information and aligned to your goals.

Your knowledge.
A more natural way to find it.

Connect approved information and design responses around the questions people actually ask.

Website contentPages, services, FAQs
Approved documentsGuides, policies, materials
FAQsCommon questions

Your Knowledge
Library

Simulated demonstration

Xi Osol Assistant
What services do you offer?
We offer software development, AI & business automation, and digital transformation services.
Sources Services PageCompany OverviewFAQs

Built around real conversations.

Flexible assistant experiences for your customers and teams.

ILLUSTRATIVE USE CASES

Different businesses.
Practical possibilities.

From customer enquiries to team productivity, AI assistants can be tailored to a wide range of industries and use cases.

Which service are you interested in?
Software development
Business automation
Digital transformation
Other
Request a consultation
Service enquiries

Help customers explore your services and request a consultation.

Ask the suitable time for a consultation
Tue
Apr 22
Wed
Apr 23
Thu
Apr 24
10:00 AM11:00 AM2:00 PM3:00 PM
Request this time
Booking assistance

Help users find options and request a booking with your team.

Search your knowledge base
Annual Leave Policy
HR Policies · PDF
Employees can request annual leave through the HR portal. Requests should be submitted at least 2 weeks in advance…
View source document
Employee knowledge

Help your team find the information they need, when they need it.

Helpful automation.
A human when it matters.

Let your assistant handle routine questions, and seamlessly hand over to your team for more complex conversations.

Simulated demonstration

I have a more complex question. Can I speak with someone?
I can connect you with our team. Here’s a summary of our conversation for a faster handover.
Request a human agent
Handoff requestedConversation summary
User is interested in business automation
Asked about pricing and implementation
Requested to speak with a specialist
Open in Support Inbox
Clear escalation paths

Easily hand over to your team when needed.

Useful conversation context

Provide your team with a summary of the conversation.

Defined action permissions

Set clear boundaries for what the assistant can and cannot do.

Designed with boundaries from the start.

A responsible approach focused on your business context and requirements.

Approved knowledge sources

Use your own content, with clear review and approval processes.

Access & data controls

Control what information the assistant can use, with role-based access.

Uncertainty & fallback responses

Handle unclear questions appropriately and offer to connect to a human.

Evaluation & ongoing review

Review conversations, monitor performance and refine responses over time.

From first question to a working assistant.

A structured process to design, build and launch an assistant that fits your needs.

  1. 01DiscoverUnderstand your goals, users and key use cases.
  2. 02ConnectBring together your content, systems and requirements.
  3. 03DesignCreate conversation flows and response behavior.
  4. 04EvaluateTest with real questions and refine the experience.
  5. 05Launch & improveGo live and continue to improve over time.

Define what your assistant should do.

We’ll help you shape the right scope for your goals, with clear considerations across features, integrations, content and ongoing support.

Audience & channels

Customers, employees or both. Website, app or internal tools.

Knowledge & languages

Your content, document types and language requirements.

Integrations & actions

Connect to your tools and define helpful actions.

Ongoing care & costs

Support, monitoring and future enhancements based on your needs.

FREQUENTLY ASKED QUESTIONS
Can it use our existing content?

Yes. Approved website content, documents and FAQs can ground the assistant’s answers.

Can it support Arabic and English?

Yes. Conversations can be designed for Arabic, English or both.

Can it connect to our CRM?

Yes, where supported, we can connect the assistant to your CRM and other tools.

When does it hand over to a person?

When a question is complex, unclear or outside its permissions, it offers a handoff with context.

How do you evaluate its answers?

We test with real questions before launch and review conversations to refine responses over time.

RELATED SERVICES · AI & BUSINESS AUTOMATION
Workflow Automation
Automate repetitive processes across your business.
CRM & Sales Automation
Help your sales team work more efficiently.
API Integrations
Connect with your existing tools and systems.
View All Services →
RELATED SOLUTION
Connect the conversation to your operations.
Link your assistant with your business tools and workflows.
Explore Business Automation
AI assistant chat window with capability cards

Let’s build an assistant
with a real purpose.

Turn your ideas into an AI assistant that helps your users, your team and your business move forward.

Plan Your AI Assistant Book a Free Consultation
Chat with us