Keep your website current.
Keep your business moving.
Routine updates, practical fixes and ongoing care to support the website your customers rely on.
Illustrative maintenance workspace
Sample illustration
| Area | Status | Notes | Action |
|---|---|---|---|
| Forms | Needs attention | Enquiry form shows an error on one page. | Review |
| Navigation | Checked | All main menu links working as expected. | View |
| CMS components | Review scheduled | Updates available for 3 items. | Review |
| Backup review | Checked | Last backup completed as scheduled. | View |
Contact Us
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Illustrative maintenance overview
Keep your platform, plugins and themes up to date with planned updates.
Investigate and fix errors, broken features and unexpected issues.
Coordinate backups and support restores when needed.
Update text, images and layouts to keep your content relevant.
Check key features, forms and user journeys across devices.
Provide clear summaries of work completed and ongoing support.
Different websites. Different care needs.
The right maintenance keeps your website working for your business and your customers.
Keep enquiries and information working.
Review products and customer journeys.
Maintain pages and publishing tools.
Illustrative website scenarios
Update with a plan. Check before and after.
A careful process helps to reduce risk and keep your website working as expected.
- Review changesIdentify what will be updated.
- Confirm recoveryCheck backup and rollback options.
- Test where availableUse a staging environment where possible.
- Apply updatesMake the agreed changes.
- Verify key journeysCheck core pages, forms and features.
Pre-update checklist
- Review planned updates
- Confirm backup completed
- Check for known issues
- Plan testing steps
Post-update checks
- Key pages load correctly
- Forms submit successfully
- Navigation and links work
- Check on mobile devices
Look after the details customers notice.
Check the everyday interactions that help visitors understand your business and contact your team.
Small changes. A more useful website.
Illustrative website refinement, not measured results.
Clear support. Agreed priorities.
Your requests are organized and tracked, with clear stages from request to completion.
| Request | Received | Prioritized | In progress | Ready for review |
|---|---|---|---|---|
| Issuee.g. page error | ||||
| Content changee.g. update text | ||||
| Improvemente.g. new feature |
Illustrative targets; included tasks and maintenance frequency are agreed in scope.
Included tasks and response targets.
What’s included and how requests are managed.
For more complex issues.
Clear records of completed work.
Backups are part of a wider recovery plan.
Regular backups support recovery, alongside a clear process and defined responsibilities.
- Backup responsibilityDefine who manages backups.
- Retention policyHow long backups are kept.
- Restore checksTest restores when required.
- Recovery procedureSteps to follow if a restore is needed.
A practical rhythm for ongoing care.
- AssessReview your website and current setup.
- PrioritizeAgree what to update and when.
- MaintainCarry out planned updates and fixes.
- VerifyCheck key features after changes.
- ReportProvide a clear summary of work completed.
Plan care around your website.
We tailor maintenance to your platform, content and business needs.
Frequently asked questions.
Can you maintain a website built by someone else?
Yes. We review the setup first, then maintain it within an agreed scope.
Are content changes included?
Content updates can be included in the agreed scope or handled as separate requests.
Do you handle plugin and theme updates?
Yes. Updates are planned, backed up, tested where possible and verified afterwards.
Is hosting included?
Hosting can be arranged separately or combined with an agreed maintenance plan.
What happens if a larger issue is found?
We tell you early, explain the options and agree any additional work before starting.
Give your website
the care it deserves.
Keep your website current, reliable and ready for your customers.