Phone showing an AI voice assistant call with a waveform and a transfer-to-team chip
AI VOICE AGENTS

A more helpful voice.
A more connected business.

Purpose-built voice assistants for enquiries, appointment requests and guided customer conversations.

Discuss Your Voice Agent Explore Call Experiences

Illustrative voice experience (for demonstration purposes)

Make every conversation
more useful.

Turn more enquiries into opportunities with clear, helpful and structured voice conversations.

From a spoken question.
To a clear next step.

A natural conversation that understands intent, captures the right information and leads to a meaningful outcome.

Example conversation

Simulated demonstration

C
Caller 0:00I’d like to arrange a consultation.
AI
AI assistant 0:06Which service would you like to discuss?
C
Caller 0:12Business automation.
Consultation request
Service: Business automation
Next step: Team follow-up

Voice experiences built around your workflows.

Flexible voice agents that fit naturally into your business processes and existing tools.

ILLUSTRATIVE USE CASES

Different teams.
Practical conversations.

From enquiries to bookings and support requests, we design voice experiences around real business needs.

Xi Osol Voice Assistant00:18

Simulated demonstration

Service businesses

Qualify enquiries and guide customers to the right service.

Book an appointment00:21

Simulated demonstration

Booking-led teams

Capture appointment requests and key details.

Support line00:16

Simulated demonstration

Customer support

Route support needs and collect the right information.

Arabic or English.
Designed for your audience.

Plan language, tone and terminology, then test with representative callers.

Language & tone
Choose the right style for your customers.
Domain vocabulary
Include your services, terms and FAQs.
Conversation testing
Run test calls and refine before launch.
English

Simulated demonstration

Hello, I’m an AI assistant. How can I help you today?
Professional · Clear · Helpful
العربية

Simulated demonstration

مرحباً، أنا مساعد ذكي. كيف يمكنني مساعدتك اليوم؟
مهني · واضح · مفيد

Automation with a clear human connection.

Keep your customers moving forward, with easy handoff to your team when needed.

Simulated demonstration

AI Voice Agent
Conversation in progress · 00:42

Simulated demonstration

Reason for callEnquiry about automation
Details capturedCompany name · Service interest · Preferred timing
Next stepTransfer to sales team
SA
Your Team
Incoming from voice agent
Transfer paths

Route to the right team or individual based on the conversation.

Conversation context

Share a summary and key details with your team.

Fallback handling

Provide a smooth handoff if the AI cannot confidently assist.

Build trust into the conversation.

AI identification

Clearly let callers know they are speaking with an AI assistant.

Consent & recording choices

Explain when calls may be recorded and provide clear options.

Data access controls

Limit access to only the information needed for the conversation.

Defined action boundaries

Keep the voice agent focused on approved topics and actions.

A considered path from call flow to launch.

A structured approach to design, test and launch your voice agent.

  1. 01DiscoverUnderstand your goals, users and call types.
  2. 02ScriptDesign conversation flows and prompts.
  3. 03ConnectIntegrate with your phone systems and tools.
  4. 04TestRun test calls and refine the experience.
  5. 05Launch & refineGo live and continuously improve based on results.

Scope the experience before the first call.

We help you define the right scope for your goals, with clear considerations across call types, integrations, content and support.

Call types & volume

Types of enquiries and expected volume.

Languages & voices

Arabic, English or both, plus the right voice style.

Phone & system connections

Integrations with your phone system and tools.

Support & usage costs

Ongoing support, usage and optimisation needs.

Availability and capabilities depend on the selected providers and agreed scope.

FREQUENTLY ASKED QUESTIONS
Can it connect to our phone system?

Yes, where your provider supports the required integration; we confirm this during scoping.

Can callers speak to a person?

Yes. Handoff to the right team member is built into the call flow.

Can it support Arabic and English?

Yes. Languages, tone and vocabulary are planned and tested with representative callers.

Can it connect to our CRM?

Yes. Call outcomes can be logged to supported CRMs and workflow tools.

How are call quality and outcomes reviewed?

Test calls before launch and ongoing review of results help us refine the experience.

RELATED SERVICES · AI & BUSINESS AUTOMATION
AI Assistants & ChatbotsWorkflow AutomationCRM & Sales AutomationAPI IntegrationsView All Services →
RELATED SOLUTION
Connect conversations with your operations.
Explore Business Automation
Voice agent dashboard on laptop and phone beside a glowing waveform

Let’s give your business
a helpful voice.

Turn more enquiries into opportunities with a voice agent that fits your business, your customers and your goals.

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